Return Policy

 

Standard Return Policy Notice:

  • All returned or exchanged items must be in new condition, in their original box, and must include all packing material, blank warranty cards, manuals, and all accessories.
    • Items with timers must show less than 120 minutes of use. Items with shutter counters must show less than 200 exposures.
    • Tec 4 Convenient is not responsible for personal data or items left in returned merchandise.
    • Lenses returned may be subject to a restock fee of the lesser of 10% or the rental rate of the lens from the date of purchase to the date of return.
  • Defective items may be repaired or exchanged at our discretion for the same model or manufacturer’s equivalent model.
    • Tec 4 Convenient is not responsible for any consequential or incidental damage resulting from the sale or use of any merchandise bought from us.  We are responsible for the monetary value of the merchandise only.

 

RETURNING AN ITEM FROM ONLINE:

All online returns require a Tec 4 Convenient return authorization.  You have 14 days from the date of the receipt to obtain this authorization. To do so please fill out a claim form below. As a convenience to you, any eligible online purchase may be returned to any Tec 4 Convenient location but for credit for the transaction will be issued in the form of the original payment method. The return shipment must be received within seven business days of the authorization. Ship the product in the original shipping carton with the Return Authorization printed on the outside of the shipping carton to:

 

Tec 4 Convenient

237 N  Tower Ave A, Centralia, WA 98531 USA